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REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

*If you are approved, your refund will be processed. It will be given through your original form of payment.

LATE OR MISSING REFUNDS

There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at rose@piliani.com.

SALE ITEMS

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at rose@piliani.com and send your item to:

10199 Grecian Laurel Ct
Las Vegas, NV 89183